SHIPPING & RETURNS

SHIPPING POLICY

 

We aim to dispatch all orders within 2-3 working days of receiving your order  

 

Please allow up to 14 days for delivery especially during busy periods such as Black Friday or Christmas.

 

Due to the current pandemic, delivery with our chosen courier may take longer. We ship orders out as quickly as usual however this delay is out with our control.

Some items incur additional shipping charges. When this is the case, details will be included in the product description and the appropriate shipping option will be automatically applied.

RETURN & EXCHANGE POLICY

You can return any item within 14 days of receipt for a refund of that item or exchange it for a different size or colour. This includes sale items. Postage costs will not be refunded.

 

During the Christmas period our return period is extended. Items purchased on or after November 1st can be returned up until January 14th for an exchange.

 

Please remember that all returns must include any additional stickers or promotional material and must be in as new condition and in original t-shirt sleeve if applicable.

 

Returns must include name, address and contact email of original purchaser as well as the order number so that we can process the return as quickly as possible. 

 

PLEASE NOTE - If restrictions due to covid-19 cause delay with the customers chosen carrier we will honour an extension to these policies ONLY if the customer has emailed prior to sending back the order

In all cases, the items returned must be in their original condition, which includes tags and any packaging. All goods will be inspected on return. The removal of stickers or other such free items will be charged against the customers refund if entire order is returned.

The goods are your responsibility until they reach our warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

Please return with a note of your name and order number so our team can deal with your case efficiently.

Items with “wear and tear” damage can be sent back but may be denied a return on inspection. The decisions of our returns team are final.